play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4209485642
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, first open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, wait for the allotted time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To complete the login process, use the same active number. If your number has changed, update your customer support team via email with your correct KYC details to facilitate the account transfer. This will enable you to continue using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you're using the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming. This means you can redeem only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, resulting in a wait of up to 24 hours. This delay can vary in duration depending on the specific payment processing circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for further assistance.
Our comprehensive selection of games is just the beginning. We also provide around-the-clock customer support, ensuring that you can get assistance whenever you need it, 24 hours a day, 7 days a week. To keep your gaming experience exciting and rewarding, we offer generous bonuses and personalized promotions. Dive into the world of play exchange, where every spin, roll, and bet brings you closer to incredible wins and unforgettable moments. Join our community and embark on your gaming adventure today! Whether you're a seasoned pro or just starting out, our platform is designed to provide a seamless and engaging experience. With our 24/7 support, you can rest assured that any questions or concerns you may have will be addressed promptly and professionally. Our team is dedicated to ensuring that your gaming experience is always top-notch, and that you have everything you need to succeed. In addition to our comprehensive customer support, we also offer a range of generous bonuses and personalized promotions to help you get the most out of your gaming experience. Whether you're looking to boost your bankroll or try out a new game, we've got you covered. So why wait? Join the play exchange community today and start your gaming adventure! With our comprehensive selection of games, 24/7 support, and generous bonuses and promotions, you'll be well on your way to experiencing the thrill and excitement of online gaming.
At play exchange, the safety and transparency of our platform are our top priorities. We offer support for a wide range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing flexibility and peace of mind for our players. This variety of options allows our players to choose the method that best suits their needs, ensuring a smooth and hassle-free gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Whether you need help with a deposit, withdrawal, or have a question about a specific game, our team is always ready to assist. We understand the importance of timely and efficient support, which is why we strive to respond to all inquiries promptly and professionally. Our commitment to safety and security is unwavering, and we employ the latest encryption technologies and security protocols to protect our players' personal and financial information. We also conduct regular audits and risk assessments to ensure the integrity of our platform and prevent any potential issues. At play exchange, we believe that transparency is key to building trust with our players. That's why we provide clear and concise information about our games, rules, and policies, so that our players can make informed decisions. We also maintain a public record of all our transactions, ensuring that our players can track their activity and verify the accuracy of their account balances. By prioritizing safety, transparency, and customer support, we aim to create a gaming environment that is both enjoyable and trustworthy. Our goal is to provide a platform where our players can relax, have fun, and focus on their gaming experience, knowing that they are protected and supported every step of the way.